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Bright, furnished living room in a home being prepared for a household move

Household moves · Survey-led estimates

A whole house packed, carried and set down in one working day.

We plan each move around the building rather than the truck: lift access, stair widths, door frames, the parking window and which boxes have to be opened first that night.

Request an estimate See how move day runs
  • 01

    Local household moves

    Single-day moves within the city and surrounding towns.
  • 02

    Long-distance relocations

    Loaded one day, delivered to a booked unloading slot.
  • 03

    Packing & crating

    Full pack, part pack, or crates for the awkward items only.
  • 04

    Storage in transit

    For the gap between completion dates and key handover.

What we move

Four kinds of job, each quoted on what the building allows.

Most enquiries land in one of these lanes. If yours sits across two — say a part pack now and storage until the new place is ready — that is normal, and the survey covers both.

Lane 01

Local household moves

A crew, a truck and a route planned around your access window. Loaded, carried and placed room by room on the same day.

  • Blanket-wrapping for all soft and veneered furniture
  • Beds, wardrobes and table legs dismantled and rebuilt
  • Floor runners and door-frame guards at both ends
  • Boxes set down in the room you label, not the hallway
Lane 02

Long-distance relocations

Load day and delivery day are booked separately so nothing waits on a motorway for a key that has not arrived.

  • Inventory listed and checked off at both ends
  • Load secured in tiers with straps, not wedged
  • Delivery slot confirmed the evening before
  • Overnight hold on the truck where a date slips
Lane 03

Packing and crating

Choose a full pack, a kitchen-and-fragiles pack, or crates for the few items you would rather not wrap yourself.

  • Double-wall cartons, wardrobe boxes and clean paper
  • Built-to-size crates for mirrors, glass and artwork
  • Lamps, screens and audio packed in their own cartons
  • Every box labelled by room and by unpacking priority
Lane 04

Storage in transit

For the common gap where you have to be out before you can be in. The load stays packed and inventoried.

  • Furniture stays wrapped from load day to delivery day
  • Inventory copy sent to you when the load goes in
  • Priority boxes kept accessible at the front
  • Delivery rebooked on three working days' notice

Move day, in order

What actually happens, from the survey to the last check of the empty rooms.

Five stages. Nothing on this list is a surprise on the day, which is the point of surveying first.

Stage 01

Survey and access notes

We walk both properties where possible, or review photographs and floor plans. We record volume, the widest item, lift dimensions, stair turns and where a truck can legally stand.

This is the stage that decides crew size and how long the day runs.

Stage 02

The written plan

You receive a plan listing crew, vehicle, arrival window, what we pack, what you pack, dismantle work and the order rooms will be loaded in.

Anything you want moved last and unpacked first is noted here.

Stage 03

Packing, the day before or the morning of

Fragiles, kitchens and wardrobes are packed first. Beds are stripped and dismantled, mirrors and glass go into crates, and cables are bagged to the unit they belong to.

A full pack on a three-bedroom home usually needs the day before.

Stage 04

Load and carry

Runners down, frames guarded, heavy and rigid items in first to build a stable tier. The crew works to the loading order from the plan so unloading can follow the room labels.

Long carries and lift bookings are handled by one crew member throughout.

Stage 05

Place, rebuild and check

Beds rebuilt and made usable, wardrobes reassembled, furniture positioned where you want it rather than where it lands. Then a walk of both properties, checking cupboards, lofts and the garden store.

Used cartons can be collected once you have unpacked.

Packing and protection

Most damage happens in the first ten feet, not on the road.

Doorways, stair turns and tailgates are where furniture gets caught. So the materials and the sequence matter more than the mileage.

Cartons that hold their shape
Double-wall cartons for books and kitchens, wardrobe boxes for hanging clothes, and clean paper rather than printed newsprint against glazed surfaces.
Crates for the items you worry about
Mirrors, framed artwork, glass table tops and screens are measured and crated, with corner protection and a marked orientation.
Wrapped once, carried many times
Soft furniture is blanket-wrapped and strapped before it leaves the room, so it is protected for every carry, not only for the drive.
Sofa, cushions and side table in a living room, the kind of furniture our crews blanket-wrap before carrying Kitchen cabinets and open shelving holding glassware and crockery that is packed into double-wall cartons

How the estimate is built

A price is volume, access, distance and timing. Everything else is an assumption.

So we would rather survey than guess. Here is what sits inside a standard estimate, and what we only add when you ask for it.

Included in every estimate

  • Crew, vehicle and the agreed arrival window
  • Blankets, straps, floor runners and frame guards
  • Dismantling and rebuilding beds, wardrobes and tables
  • Carrying and placing by room label at the new property
  • Inventory check at load and at delivery
  • A final walk of both properties with you

Quoted separately, never assumed

  • Full or part packing, and the cartons used
  • Built-to-size crates for glass, mirrors and artwork
  • Storage in transit between the two dates
  • Hoisting, window removal or specialist lifting
  • Disconnecting appliances that need a trade
Volume, not room count
Two homes with the same number of bedrooms can differ by half a truck. The survey measures what is actually going, including the loft and the garden store.
Access at both ends
Stair turns, lift size and the distance from door to tailgate change how many crew hours the job needs. A long carry at one end is usually the single biggest factor.
Parking and timing windows
A restricted loading bay, a permit, or a building that only allows lift bookings between set hours will shape the running order of the day.
Date and season
Month ends, Fridays and school-holiday weeks are the busiest. A midweek date in the same week is often the cheaper and calmer option.

Request an estimate

Tell us the two addresses and the week. We will come back with a survey slot.

We read every enquiry ourselves and reply with a survey time, or with a short list of questions if the details suggest access will be the deciding factor.

If your dates are still moving, send the week you expect. It is easier to hold a provisional slot than to find one at short notice.

We use these details to prepare your estimate and nothing else.

Questions worth asking

The seven things people ask before they book.

01How far ahead should I book a move date?

Three to five weeks is comfortable for a local move, and six or more if you want a month-end Friday or a date in a school holiday. If your date depends on a completion, book provisionally and move it once the date is firm.

02What do you need to see before quoting?

Every room including the loft, garage and garden store, plus the route from the front door to where a truck can stand. At the new property we want the floor level, lift dimensions and any parking restriction.

Where a visit is not practical, a short video walk-through covers most of it.

03Do I have to empty drawers and wardrobes?

Empty drawers in anything glued, veneered or older than it looks, and clear the tops of everything. Clothes can stay in sturdy chests of drawers that travel upright, and hanging clothes go straight into wardrobe boxes on the day.

04Is there anything you will not load?

Gas bottles, fuel, paint, solvents, fireworks and anything else flammable or pressurised. We also decline open food, unsealed liquids and plants on long journeys, and we will tell you before the day rather than on it.

Documents, keys, medication and jewellery are better travelling with you.

05How do stairs, lifts and long carries change the price?

They change crew hours, which is what a day costs. A third-floor flat with a small lift can take as long as a house with twice the furniture, and a fifty-metre carry from the truck to the door is usually the single largest factor in a quote.

06What happens if the keys are not ready on the day?

The load stays secured on the truck and we wait within the agreed window. If the day runs out, the load goes into storage in transit overnight and we redeliver on the next available slot. The plan says in advance what each of those outcomes costs.

07How are fragile and awkward pieces protected?

Glass, mirrors and artwork are measured and crated with corner protection. Soft furniture is blanket-wrapped and strapped in the room it starts in. Marble and stone tops travel on edge, braced, never flat.

If a piece genuinely should not be moved by a general crew, we will say so at the survey.